Effective Date: June 14, 2025
At Verity Vault, we believe that open communication is the cornerstone of building trust and providing exceptional value to our readers. Whether you have questions about our reviews, suggestions for products you’d like us to evaluate, feedback on your purchasing experiences, or simply want to connect with our team, we’re here to listen and help.
Get In Touch With Liora Sage
I’m Liora Sage, the founder and chief reviewer at Verity Vault, and I personally read and respond to every message we receive. Your input, questions, and feedback are invaluable to our mission of providing the most helpful and accurate product reviews possible.
Primary Contact Email: verityvaultblog@gmail.com
When you reach out, you’re not just sending a message to a generic customer service department – you’re connecting directly with someone who is passionate about helping consumers make informed decisions and genuinely cares about your experience.
How We Can Help You
Product Review Requests
Have a specific product you’d like us to review? We love hearing from our readers about products that matter to them. When requesting a review, please include:
- Product name and Amazon link (if available)
- Why you’re interested in this product
- Specific questions or concerns you have
- Your intended use case or application
- Any alternative products you’re considering
While we can’t review every requested product due to time and resource constraints, we carefully consider all suggestions and prioritize products that would benefit the largest number of our readers.
Questions About Existing Reviews
If you have questions about any of our published reviews, don’t hesitate to reach out. We’re happy to provide additional details, clarify testing methodologies, or discuss specific use cases that weren’t covered in the original review.
Common inquiries we can help with:
- Compatibility questions for specific situations
- Updates on product availability or pricing
- Comparison requests between reviewed products
- Clarification on technical specifications or features
- Follow-up information on long-term product performance
Technical Support and Troubleshooting
While we’re product reviewers rather than technical support specialists, we often develop extensive knowledge about the products we test. If you’ve purchased a product based on our review and are experiencing issues, we may be able to offer guidance or direct you to appropriate resources.
Feedback and Suggestions
Your feedback helps us continuously improve our review process and website experience. We welcome:
- Suggestions for improving our review format or content
- Ideas for new features or tools that would be helpful
- Feedback on website navigation or user experience
- Suggestions for new product categories to explore
- Input on our rating system or evaluation criteria
Partnership and Collaboration Opportunities
Brand Partnerships
We maintain strict editorial independence, but we’re open to discussing ethical partnership opportunities with brands that align with our values of quality, transparency, and consumer advocacy. If you represent a brand interested in having your products reviewed, please note:
- We never guarantee positive reviews
- All testing and evaluation processes remain unchanged
- Editorial decisions are made independently
- We clearly disclose any provided products or compensation
- Our review standards and criteria apply equally to all products
Media and Press Inquiries
Journalists, bloggers, and other media professionals seeking expert commentary on consumer products, market trends, or shopping advice are welcome to reach out. Liora Sage is available for:
- Expert quotes and commentary
- Product trend analysis
- Consumer shopping behavior insights
- Market research collaboration
- Podcast or interview appearances
Content Collaboration
We’re interested in collaborating with other consumer-focused websites, blogs, and content creators who share our commitment to honest, helpful product information. Potential collaboration opportunities include:
- Guest posting exchanges
- Joint product testing projects
- Cross-promotion of valuable content
- Shared research initiatives
- Community building activities
Community Engagement
Reader Stories and Testimonials
We love hearing about your experiences with products we’ve reviewed! Sharing your real-world usage stories helps other readers and provides valuable feedback on our review accuracy. When sharing your experience, please include:
- Which product you purchased based on our review
- How long you’ve been using it
- Whether our review accurately reflected your experience
- Any additional insights that might help other readers
- Photos of the product in use (if you’re comfortable sharing)
Product Comparison Requests
If you’re torn between multiple products and would like our perspective on how they compare, we’re happy to help. Our extensive testing experience often allows us to provide comparative insights even for products we haven’t formally reviewed side-by-side.
Educational Questions
Have questions about how to evaluate products in specific categories? Want to understand what features matter most for certain types of purchases? We’re passionate about helping consumers become more informed and confident shoppers.
Response Time and Communication Standards
We strive to respond to all inquiries within 24-48 hours during business days. However, during particularly busy periods or when conducting extensive product testing, response times may extend to 72 hours. We appreciate your patience and promise that every message receives our full attention.
What to Expect When You Contact Us
- Personal response from Liora Sage or designated team member
- Thoughtful consideration of your inquiry or suggestion
- Honest answers even if they’re not what you want to hear
- Follow-up communication if additional research or testing is needed
- Professional, friendly, and helpful interaction
Communication Guidelines
To help us provide the most helpful response:
- Be specific about your questions or needs
- Include relevant product links or model numbers when applicable
- Let us know your timeline if you have purchasing deadlines
- Feel free to ask follow-up questions if our initial response needs clarification
Connect With Us Beyond Email
While email remains our primary communication channel, we’re expanding our presence across various platforms to better serve our community:
Website Updates and Notifications
Visit verityvault.blog regularly for the latest reviews, buying guides, and consumer insights. We update our content frequently and add new reviews across all product categories.
Newsletter Subscription
Stay informed about our latest reviews, special product recommendations, and exclusive content by subscribing to our newsletter. We promise never to spam you and only send valuable, relevant information.
Social Media Engagement
Follow us on social media platforms for behind-the-scenes content, quick product tips, and real-time updates on our testing processes.
Privacy and Confidentiality
We respect your privacy and handle all communications confidentially. Personal information shared in your messages is never sold, shared with third parties, or used for any purpose other than responding to your inquiry. We may occasionally ask permission to share anonymous feedback or testimonials, but we always ask first and respect your decision.
Our Commitment to You
When you contact Verity Vault, you’re not just reaching out to a review website – you’re connecting with a team dedicated to empowering consumers and improving the online shopping experience. We’re committed to:
- Providing helpful, honest responses to all inquiries
- Treating every question and suggestion with respect and consideration
- Maintaining the highest standards of professionalism and integrity
- Continuously improving our services based on your feedback
- Building lasting relationships with our reader community
Thank you for being part of the Verity Vault community. We look forward to hearing from you and helping you make confident, informed purchasing decisions.
Don’t hesitate to reach out – we’re here to help, and every message matters to us.